Investigating performance issue with pickup page
Incident Report for Digital Pigeon
Resolved
This incident has been resolved. Apple Push Notifications for events within Digital Pigeon are now functioning correctly.
Posted Apr 03, 2023 - 20:02 MDT
Monitoring
A fix to the Apple Push Notification issue has been deployed and we are monitoring the results.
Posted Apr 03, 2023 - 19:37 MDT
Identified
We have identified that the issue is only affecting customers that are using Apple Push Notifications, and are working on a fix. To mitigate the issue customers can temporarily disable 'Mobile Alert' notifications in Digital Pigeon | Management | Profile | Notifications.
Posted Apr 03, 2023 - 18:31 MDT
Investigating
We are currently investigating an issue that is impacting recipients from accessing files that are sent to them.
Posted Apr 03, 2023 - 18:00 MDT
This incident affected: Application and API Servers.